Privacy Policy

ATOM CONSULTING, LLC ("ATOM CONSULTING," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at consultingatom.com, engage our consulting services, or otherwise interact with us.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

This Privacy Policy applies to all information collected through our website, electronic communications, and any related services, sales, marketing, or events.

We collect information you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

**Information You Provide Directly:** We collect information you voluntarily provide when you fill out contact forms, request consultations, submit project inquiries, subscribe to communications, or otherwise communicate with us. This may include your name, company name, job title, email address, phone number, mailing address, and the content of your messages.

**Information Collected Automatically:** When you visit our website, we automatically collect certain technical information about your device and browsing activity, including IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and other diagnostic data.

**Information from Third Parties:** We may receive information about you from third-party sources, including business partners, analytics providers, advertising networks, and publicly available sources, which we may combine with information we collect directly.

"Personal Information" refers to any information that identifies, relates to, describes, or could reasonably be linked to a specific individual. The categories of personal information we may collect include:

• **Identifiers:** Name, email address, phone number, postal address, IP address, and similar identifiers. • **Professional Information:** Company name, job title, industry, and professional background information provided during service inquiries. • **Commercial Information:** Records of services requested or considered, and other purchasing or consuming histories. • **Internet Activity:** Browsing history on our website, search queries, and interactions with our content. • **Geolocation Data:** General geographic location derived from IP address. • **Communications:** The content of emails, messages, and other communications you send to us.

We do not intentionally collect sensitive personal information such as Social Security numbers, financial account numbers, health information, or biometric data through our website. If such information is necessary for a specific engagement, it will be governed by a separate confidentiality agreement.

Our website uses standard web technologies to collect technical data about your visit. This includes:

**Log Files:** Our servers automatically record information when you access our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. This information is used for system administration, security monitoring, and aggregate analytics.

**Cookies and Similar Technologies:** We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website. See Section 5 for detailed information about our cookie practices.

**Device Information:** We may collect information about the device you use to access our website, including hardware model, operating system version, unique device identifiers, and mobile network information.

**Usage Data:** We collect information about how you interact with our website, including the pages you visit, the features you use, the time and duration of your visits, and the links you click.

**What Are Cookies:** Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.

**Types of Cookies We Use:** • **Essential Cookies:** Required for the website to function properly. These cannot be disabled. • **Analytics Cookies:** Help us understand how visitors interact with our website by collecting and reporting information anonymously. • **Functional Cookies:** Enable enhanced functionality and personalization. • **Marketing Cookies:** Used to track visitors across websites to display relevant advertisements.

**Third-Party Analytics:** We use Google Analytics and similar services to analyze website traffic and usage patterns. These services may collect information about your use of our website and other websites. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

**Managing Cookies:** Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse cookies or delete certain cookies. However, disabling cookies may affect the functionality of our website.

We use the information we collect for the following purposes:

• **Service Delivery:** To provide, operate, and maintain our consulting services and respond to your inquiries. • **Communication:** To contact you about your inquiries, projects, and service engagements. • **Business Development:** To send information about our services, case studies, and industry insights that may be of interest to you. • **Website Improvement:** To analyze usage patterns and improve the functionality and content of our website. • **Security:** To detect, prevent, and address technical issues, fraud, and security threats. • **Legal Compliance:** To comply with applicable laws, regulations, and legal processes. • **Business Operations:** To manage our business operations, including billing, accounting, and record-keeping. • **Aggregate Analysis:** To create anonymized, aggregated data for business intelligence and reporting purposes.

We will only use your personal information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

By submitting a contact form, requesting a consultation, or otherwise providing your contact information to ATOM CONSULTING, you consent to receive communications from us related to your inquiry and our services.

**Marketing Communications:** If you opt in to receive marketing communications, we may send you newsletters, service updates, industry insights, and promotional materials. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly.

**Transactional Communications:** We may send you transactional communications related to your service engagements, including project updates, invoices, and service notifications. These communications are necessary for the performance of our services and cannot be opted out of while you are an active client.

**SMS Communications:** If you provide a phone number and consent to SMS communications, we may send text messages related to your inquiry or engagement. Standard message and data rates may apply. You may opt out by replying STOP to any SMS message.

ATOM CONSULTING uses email as a primary communication channel for client inquiries, project management, and business development. When you contact us at services@consultingatom.com or through our website forms, your email address and message content are stored in our communication systems.

We implement industry-standard security measures to protect email communications. However, please be aware that email transmission is not completely secure, and we cannot guarantee the security of information transmitted via email.

We retain email communications for a period consistent with our data retention policy (see Section 12) and as required by applicable law. Email communications related to active client engagements are retained for the duration of the engagement plus a reasonable period thereafter for legal and business purposes.

ATOM CONSULTING does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

**Service Providers:** We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to maintain the confidentiality and security of your information.

**Business Partners:** In connection with specific project engagements, we may share relevant information with subcontractors, technical specialists, or business partners who are involved in delivering services to you. Such sharing is governed by appropriate confidentiality agreements.

**Legal Requirements:** We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

**Business Transfers:** In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

Our website may contain links to third-party websites, services, and resources. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

**Third-Party Services We May Use:** • Google Analytics for website analytics • Email service providers for communication management • Cloud hosting providers for website infrastructure • Customer relationship management (CRM) platforms • Project management and collaboration tools

Each of these third-party services has its own privacy policy governing how they collect and use information. We recommend reviewing their respective privacy policies for more information about their data practices.

ATOM CONSULTING implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit using SSL/TLS protocols • Access controls limiting employee access to personal information on a need-to-know basis • Regular security assessments and vulnerability testing • Secure data storage with appropriate backup procedures • Employee training on data privacy and security practices • Incident response procedures for potential data breaches

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

**Retention Periods:** • **Inquiry and Contact Information:** Retained for up to 3 years from the date of last contact, unless a business relationship is established. • **Client Engagement Records:** Retained for 7 years following the conclusion of a client engagement, consistent with standard business and legal requirements. • **Website Analytics Data:** Retained in aggregated, anonymized form indefinitely; identifiable data retained for up to 26 months. • **Email Communications:** Retained for the duration of the business relationship plus 5 years. • **Legal and Compliance Records:** Retained as required by applicable law.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data disposal procedures.

ATOM CONSULTING is based in the United States and our services are primarily directed to users in the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

The data protection laws in the United States may differ from those in your country. By using our website and services, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with specific data protection requirements, please see Section 16 for additional information about your rights.

Depending on your location and applicable law, you may have certain rights regarding your personal information:

• **Access:** You may request access to the personal information we hold about you. • **Correction:** You may request that we correct inaccurate or incomplete personal information. • **Deletion:** You may request that we delete your personal information, subject to certain exceptions. • **Portability:** You may request a copy of your personal information in a structured, machine-readable format. • **Objection:** You may object to certain processing of your personal information. • **Restriction:** You may request that we restrict the processing of your personal information in certain circumstances. • **Opt-Out:** You may opt out of marketing communications at any time.

To exercise any of these rights, please contact us at services@consultingatom.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

**Right to Know:** You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.

**Right to Delete:** You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.

**Right to Opt-Out of Sale:** ATOM CONSULTING does not sell personal information. However, if this practice changes, California residents will have the right to opt out.

**Right to Non-Discrimination:** We will not discriminate against you for exercising your California privacy rights.

**Shine the Light Law:** California residents may request information about disclosures of personal information to third parties for direct marketing purposes.

To submit a California privacy rights request, contact us at services@consultingatom.com or call 470-934-0489.

For individuals located in the European Economic Area (EEA) or United Kingdom, we process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

**Legal Basis for Processing:** We process your personal information based on the following legal grounds: • **Contractual Necessity:** Processing necessary for the performance of a contract with you. • **Legitimate Interests:** Processing necessary for our legitimate business interests, provided these interests are not overridden by your rights. • **Consent:** Processing based on your explicit consent, which you may withdraw at any time. • **Legal Obligation:** Processing necessary to comply with applicable laws.

**Data Controller:** ATOM CONSULTING, LLC acts as the data controller for personal information collected through our website and services.

**International Transfers:** When we transfer personal information outside the EEA, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

To exercise your GDPR rights or for questions about our data processing practices, contact us at services@consultingatom.com.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at services@consultingatom.com so that we can take appropriate action.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATOM CONSULTING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES, OR ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN.

This limitation of liability applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if ATOM CONSULTING has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitation may not apply to you.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice such as a prominent notice on our website or direct communication to affected individuals.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ATOM CONSULTING, LLC 1340 Hiram Davis Rd Lawrenceville, GA 30045 United States

Email: services@consultingatom.com Phone: 470-934-0489

We will respond to your inquiry within a reasonable timeframe. For formal privacy rights requests, please include "Privacy Request" in the subject line of your email.